Rethinking Accountability: Balancing Empathy and Performance in Business
In the ever evolving landscape of modern business, accountability stands as a foundation for success. Yet, as of late, accountability seems to be taking a serious hit. Why? The root cause most often seems to be tied to an overextended and confused application of empathy, which, if left unchecked, more often than not, leads to underperformance.
Uncertain Economy: The intersection of Culture, Profit, Fear, and Courage
Uncertain economies, shrinking sales funnels, and dwindling cash flow are the perfect breeding ground for fear to take over and poor decision-making habits to rear their ugly head. Unfortunately, this is often the reality for many organizations. Even those working...
What is Trust, and Why is it Important in the Workplace?
Trust (according to the Oxford English Dictionary) is the “firm belief in the reliability, truth, or ability of someone or something.” However, the definition of trust also needs to include the expectation of “ethically justifiable behavior” – that the person is...
Closing the Leadership/Staff Communication Gap
The leadership/staff communication gap creeps up on leaders overnight. In the early stages of growth, it’s very easy for the leader to communicate often and effectively with all employees. In fact, people often refer to their companies in early growth stages as...