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# Vantage Group

Equipping Leaders. Unlocking Outcomes.

## Sitemaps

- [XML Sitemap](https://vantagegroupinc.com/sitemap.xml): Contains all public & indexable URLs for this website.

## Posts

- [Blog](https://vantagegroupinc.com/blog/) - Management and performance tools for leadership team development, teamwork training, improving team communication, developing employee retention strategies, succession management, and more. Get fast track results with high performance teams.
- [Organizations Don't Drift Overnight. They Stop Reconnecting to Reality.](https://vantagegroupinc.com/organizations-dont-drift-overnight-they-stop-reconnecting-to-reality/) - Organizations don't drift overnight. Learn how customer alignment, continuous learning, and leadership discipline keep strategy, execution, and customer reality moving together.
- [Confidence Is Powerful. Curiosity Keeps It Honest.](https://vantagegroupinc.com/confidence-is-powerful-curiosity-keeps-it-honest/) - Great leaders balance confidence with curiosity. Learn how disciplined thinking prevents alignment drift and strengthens leadership decision-making, customer alignment, and organizational performance.
- [The Customers You Lose Are Usually the Ones You Thought You’d Keep](https://vantagegroupinc.com/the-customers-you-lose-are-usually-the-ones-you-thought-youd-keep/) - Customers rarely leave overnight. Learn why organizations lose loyal customers when they stop listening, stop evolving, and start making assumptions.
- [Why Your Best Strategy Never Reaches the Customer](https://vantagegroupinc.com/why-your-best-strategy-never-reaches-the-customer/) - Even the best strategic plans fail without leadership alignment and execution. Learn why strategy must become a system—not just a document—to reach your customer.
- [The Fastest Way to Lose Trust? Ask for Feedback and Do Nothing With It.](https://vantagegroupinc.com/the-fastest-way-to-lose-trust-ask-for-feedback-and-do-nothing-with-it/) - Collecting customer and employee feedback is only the beginning. Learn why closing the loop is critical for trust, alignment, engagement, and organizational success.
- [Customer Alignment Breaks Down When Change Is Done To People, Not With Them](https://vantagegroupinc.com/customer-alignment-breaks-down-when-change-is-done-to-people-not-with-them/) - Customer voice work only creates results when organizations build internal alignment, communication, ownership, and buy-in before change begins.
- [Right Person, Right Seat…Or Just Different Than You?](https://vantagegroupinc.com/right-person-right-seator-just-different-than-you/) - Learn how to distinguish between poor role fit and different leadership styles. Clear expectations, accountability, and outcomes matter more than personal preferences.
- [Developing Leaders Is a Customer Alignment Strategy](https://vantagegroupinc.com/developing-leaders-is-a-customer-alignment-strategy/) - Learn why leadership development, coaching, training, and cohorts are essential for customer alignment, organizational growth, and long-term performance.
- [The Customer Feels It When the Right People Are in the Wrong Roles](https://vantagegroupinc.com/the-customer-feels-it-when-the-right-people-are-in-the-wrong-roles/) - Customer alignment depends on having the right people in the right roles. Learn how talent, leadership, coaching, and development shape customer experience.
- [You Can’t Improve What You Don’t Measure: Why Alignment Needs a Signal](https://vantagegroupinc.com/you-cant-improve-what-you-dont-measure-why-alignment-needs-a-signal/) - The Insight to Action™ Alignment Index Health Signal helps organizations measure leadership alignment, execution consistency, and customer-centered decision-making before drift becomes dysfunction.
- [Customer Alignment Means Nothing Without the Ability to Evolve](https://vantagegroupinc.com/customer-alignment-means-nothing-without-the-ability-to-evolve/) - Customer insight only creates impact when organizations align leadership, communication, and execution to evolve without disruption.
- [The Cost of Assuming You Know Your Customer](https://vantagegroupinc.com/the-cost-of-assuming-you-know-your-customer/) - Organizations lose alignment when decisions are driven by assumption instead of customer understanding. Learn how customer alignment starts with listening.
- [Alignment Problems Often Look Like Performance Problems](https://vantagegroupinc.com/alignment-problems-often-look-like-performance-problems/) - Many organizational performance issues are actually alignment problems. Learn how customer alignment improves accountability, execution, and momentum.
- [Customer Truth Is the Only Scalable Source of Alignment](https://vantagegroupinc.com/customer-truth-is-the-only-scalable-source-of-alignment/) - Customer truth aligns leadership, execution, and decision-making by connecting external customer reality with internal organizational reality.
- [Why More Data Hasn’t Led to Better Decisions](https://vantagegroupinc.com/why-more-data-hasnt-led-to-better-decisions/) - Better business decisions come from disciplined focus—not more dashboards. Learn how customer alignment sharpens strategic decision-making.
- [Customer Alignment as an Operating System](https://vantagegroupinc.com/customer-alignment-as-an-operating-system/) - Customer Alignment as an Operating System Most organizations don’t realize they have an alignment problem. Strategy is clear.Leaders are capable.Teams are working hard. And yet—progress feels slower than it should. Decisions get revisited. Priorities shift. Work moves forward, but not always in the same direction. Nothing looks broken.But something isn’t holding. That’s not a strategy
- [Most Organizations Don’t Have a Strategy Problem. They Have an Alignment Problem.](https://vantagegroupinc.com/most-organizations-dont-have-a-strategy-problem-they-have-an-alignment-problem/) - Most organizations don’t lack strategy. They lack alignment between leadership decisions and execution once strategy meets reality.
- [What Changes When Leadership Teams Share the Same Signal](https://vantagegroupinc.com/what-changes-when-leadership-teams-share-the-same-signal/) - Leadership alignment strengthens decision-making, execution, and customer experience when teams operate from the same shared signal.
- [Slow Down to Move Forward: The Hidden Cost of Shortcuts in Customer Engagement](https://vantagegroupinc.com/slow-down-to-move-forward-the-hidden-cost-of-shortcuts-in-customer-engagement/) - In a world obsessed with speed, many organizations rush through customer engagement — and miss what matters most. Learn why slowing down to truly hear the voice of your customer is the fastest way to stay relevant and grow.Slow Down to Move Forward: The Hidden Cost of Shortcuts in Customer Engagement In today’s business environment, speed is celebrated. Teams are encouraged to move fast, innovate quickly, and stay ahead of the curve. But when it comes to understanding your customers, moving too fast can quietly undermine everything you’re trying to achieve. At Vantage,
- [How Intentional Customer Engagement Unlocks Hidden Growth](https://vantagegroupinc.com/how-intentional-customer-engagement-unlocks-hidden-growth/) - Discover a customer engagement strategy that goes beyond transactions. See how intentional listening, curiosity, and AI can strengthen relationships, increase retention, and unlock sustainable business growth.Missy Jackson Discover how intentional customer engagement can transform your business. Learn why listening, empathy, and the right balance of AI and human connection drive stronger customer relationships, higher retention, and long-term growth.
- [Decision-Making: The Hidden Accelerator (or Brake) in Growth](https://vantagegroupinc.com/decision-making-the-hidden-accelerator-or-brake-in-growth/) - Few things stall progress inside organizations faster than unclear decision-making. A strategy may look sharp on paper, but if no one knows who owns the next step—or worse, if everyone assumes someone else is responsible—momentum evaporates. Meetings drag on, teams spin in circles, and leaders start mistaking activity for progress. In our Stages of Growth model,
- [Ugent is a Terrible Boss](https://vantagegroupinc.com/ugent-is-a-terrible-boss/) - Urgent tasks scream. Strategic ones whisper. If you’re not careful, you’ll spend your day answering the screams while the whispers go unnoticed. Being busy isn’t the same as making progress. Constantly reacting to urgent matters might feel productive, but it can keep you in a cycle of busyness without real advancement. Urgent tasks offer quick
- [Using Assessments to Build a High-Performance Sales Team (Without Losing Your Sanity)](https://vantagegroupinc.com/using-assessments-to-build-a-high-performance-sales-team-without-losing-your-sanity/) - #Let’s face it: sales is not for the faint of heart. Between juggling quotas, chasing prospects, and figuring out why someone keeps microwaving fish at lunchtime, sales leaders have enough on their plates. But if you’re serious about growing revenue, expanding into new markets, and avoiding spontaneous desk flips, there’s one secret weapon you need:
- [10 Questions to Ask to Lead Through Chaos](https://vantagegroupinc.com/10-questions-to-ask-to-lead-through-chaos/) - In today's world, chaos can often feel like a constant presence. Even in the best of times, the workplace can exist in a state of chaotic equilibrium, balancing between being highly productive and waiting for the next challenge to arise. And when it does—whether suddenly or following a prolonged period of uncertainty—that’s when leaders truly
- [10 Reasons a Company Struggles to Manage Growth](https://vantagegroupinc.com/10-reasons-a-company-struggles-to-manage-growth/) - Managing growth is a double-edged sword: while expanding can be thrilling, it also presents a host of challenges that can derail a company if not handled properly. If a business is floundering as it scales, it’s likely facing some common pitfalls. Here are ten reasons a company might struggle with managing growth and how to
- [Beyond Awareness: The Power of True Leadership Alignment](https://vantagegroupinc.com/beyond-awareness-the-power-of-true-leadership-alignment/) - In the pursuit of building a successful, scalable, and sustainable organization, leadership alignment is essential. Yet, many organizations stumble over a fundamental misunderstanding: they confuse Awareness with Alignment. This confusion can be a significant roadblock to achieving true cohesion within a leadership team, ultimately impacting the entire organization. Awareness vs. Alignment: The Distinction Awareness and
- [The Challenge of Growing a Business: Rethinking the SWOT Analysis for Success](https://vantagegroupinc.com/3925-2/) - Part 2 If you’ve spent any time in the business world, you’re likely familiar with SWOT Analysis. First developed by Albert S. Humphrey in the 1960s, this tool has been a staple for assessing Strengths, Weaknesses, Opportunities, and Threats. It’s been used to shape organizational strategies, marketing plans, and personal growth initiatives. Over the years,
- [The Challenge of Growing a Business: Leveraging A SWOT Analysis for Success](https://vantagegroupinc.com/the-challenge-of-growing-a-business-leveraging-a-swot-analysis-for-success/) - Part 1 Growing a business is a journey fraught with challenges and uncertainties. Whether you're a startup aiming to scale or an established company seeking expansion, navigating this path requires strategic thinking and a deep understanding of your organization's strengths, weaknesses, opportunities, and threats (SWOT). In this blog, we explore how businesses can effectively use
- [Finding the Elusive Top Sales Performer](https://vantagegroupinc.com/finding-the-elusive-top-sales-performer/) - In sales, finding top performers can be a challenging task. These individuals possess a distinct set of skills, drive, and motivation that distinguishes them from others. But how can you locate these exceptional sales performers? You can increase your chances of identifying and employing top talent by using a combination of assessments, behavioral questions, motivator
- [Rethinking Accountability: Balancing Empathy and Performance in Business](https://vantagegroupinc.com/rethinking-accountability-balancing-empathy-and-performance-in-business/) - In the ever evolving landscape of modern business, accountability stands as a foundation for success. Yet, as of late, accountability seems to be taking a serious hit. Why? The root cause most often seems to be tied to an overextended and confused application of empathy, which, if left unchecked, more often than not, leads to underperformance.
- [Five Reasons Why Understanding Acumen Is So Important](https://vantagegroupinc.com/five-reasons-why-understanding-acumen-is-so-important/) - Axiology is the study of values. Stated more simply, it is the study of how we make judgments about good and bad. While axiology may be the technical name, the concept is often referred to as a person’s “acumen.” I discovered the concept of measuring an individual’s acumen capacities, several years ago, through Dr. William
- [Leaders – It’s time we put “ability” back into ACCOUNTABILITY](https://vantagegroupinc.com/leaders-its-time-we-put-ability-back-into-accountability/) - There are two sides to the accountability coin, and as leaders we stand on both. The first side is all about being accountable to ourselves and for our teams (both direct and indirect) for the outcomes we are entrusted to deliver. The second side is all about ensuring we have provided the necessary support (the
- [The Importance of Resilience](https://vantagegroupinc.com/the-importance-of-resilience/) - As we navigate the challenges of a rapidly changing world, one trait stands out as essential to achieving success: resilience. Life is filled with ups and downs, unexpected twists, and challenges that can test our limits. In these moments, resilience becomes our greatest ally. Resilience is the ability to bounce back from setbacks, adapt to change,
- [Is It Time for a Business Checkup?](https://vantagegroupinc.com/is-it-time-for-a-business-checkup/) - When was the last time you did a business checkup? Have you found it difficult to diagnose what is holding your business back from stability and growth? Is your team struggling to make the necessary connections to realize your vision through to action? Are your leaders struggling to anticipate market changes? Is it difficult for
- [The trend of “one size fits all” approach to business coaching does not fit today’s leadership development needs](https://vantagegroupinc.com/the-trend-of-one-size-fits-all-approach-to-business-coaching-does-not-fit-todays-leadership-development-needs/) - In today’s fast paced world of work, where change feels like one of the only constants, supporting your leaders in your organization is the greatest. Every day, leaders are not only navigating change but are doing so in the midst of also delivering quick turnarounds and results, all while performing in dynamic work and communication
- [How Does Accountability Show Up In Your Organization?](https://vantagegroupinc.com/how-does-accountability-show-up-in-your-organization/) - When working with some of our CEO clients, one of their main complaints is: “No one takes accountability for anything around here!” Generally, this discussion moves into a conversation about how well that CEO is setting expectations and then managing to those expectations. More than once I’ve heard this: “I tell them what to do.
- [Building a Comprehensive View to Develop Your Team](https://vantagegroupinc.com/building-a-comprehensive-view-to-develop-your-team-2/) - The difference of gravitating to the new buzz topic or “flavor of the day” toolset versus utilizing tools that build off each other and create a comprehensive view to work with. Developing individuals or teams typically takes a multi-faceted approach for success. There are multiple aspects that go into creating a solid development plan. It
- [JOB BENCHMARKS: THE PROBLEMS THEY SOLVE AND WHY YOU SHOULD USE THEM](https://vantagegroupinc.com/job-benchmarks-the-problems-they-solve-and-why-you-should-use-them-2/) - Would you like to reduce the amount of time and resources spent on the recruitment and hiring process? Do you want an efficient, bias-free process that would help you sort applicants and lead you to best-fit talent quickly? Have leaders in your organization made hiring decisions based on what they think they want versus what
- [Obstacles That Can Hinder Business Growth](https://vantagegroupinc.com/obstacles-that-can-hinder-business-growth/) - When a business owner begins to doubt their own ability to grow their business, they unknowingly start sending signals to their company. Those signals are reflected in the amount of caution that a business owner may carry into meetings or into conversations with managers or even employees. This Protector Mindset can create havoc if it
- [Understanding the Transition Zones in a Growing Organization](https://vantagegroupinc.com/understanding-the-transition-zones-in-a-growing-organization/) - Is the activity level in your organization causing burn-out and frustration among your employees? Are there methodologies you have today that are no longer effective and you have to add new ones? The pains you are experiencing are actually phases of chaos that the organization moves through while preparing itself for growth. Literally without enduring
- [Uncertain Economy: The intersection of Culture, Profit, Fear, and Courage](https://vantagegroupinc.com/uncertain-economy-the-intersection-of-culture-profit-fear-and-courage/) - Uncertain economies, shrinking sales funnels, and dwindling cash flow are the perfect breeding ground for fear to take over and poor decision-making habits to rear their ugly head. Unfortunately, this is often the reality for many organizations. Even those working hard to do better, in the face of current economic headwinds, we are seeing them
- [What is Trust, and Why is it Important in the Workplace?](https://vantagegroupinc.com/what-is-trust-and-why-is-it-important-in-the-workplace/) - Trust (according to the Oxford English Dictionary) is the “firm belief in the reliability, truth, or ability of someone or something.” However, the definition of trust also needs to include the expectation of “ethically justifiable behavior” – that the person is trusted to do the right thing. But trust isn’t just a nice thing to
- [Closing the Leadership/Staff Communication Gap](https://vantagegroupinc.com/closing-the-leadership-staff-communication-gap/) - The leadership/staff communication gap creeps up on leaders overnight. In the early stages of growth, it's very easy for the leader to communicate often and effectively with all employees. In fact, people often refer to their companies in early growth stages as “family.” It's easy to bring in lunch when people are working hard, take people out to
- [Why Purpose, and Why Today?](https://vantagegroupinc.com/why-purpose-and-why-today/) - As many businesses find themselves wrapping up their strategic planning cycle, they’re having to grapple with seemingly more aggravating challenges—inflation concerns, continued hiring challenges, and the supply chain. So why should anyone in business care about purpose being part of the many challenges that already exist? Investors to the end customer are seeking from companies
- [Setting your business apart: What it takes to truly attract and retain talent, customers, and service partners](https://vantagegroupinc.com/business-differentiation/) - How are you addressing business differentiation? Can we really differentiate our business from the one down the street? This is a question that businesses near and far are grappling with more so today than ever. Differentiation…meaningful differentiation in highly saturated industries seems like a gigantic mountain to climb. Many industries face a market with countless
- [Is a Tight Economy Causing You to Be a Short-Term Thinker?](https://vantagegroupinc.com/is-a-tight-economy-causing-you-to-be-a-short-term-thinker/) - Do your employees know how they impact profit in your company? Do they know which activities they do every day that will make or cost your company money? There is no better time than during or pending a likely recession for a business owner to stop thinking short-term and start thinking long-term. That’s right. You
- [Using Fountain vs. Waterfall Method: Developing and Communicating Business Strategy](https://vantagegroupinc.com/using-fountain-vs-waterfall-method-developing-and-communicating-business-strategy/) - [et_pb_section fb_built=”1″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_row _builder_version=”4.18.0″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.18.0″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”]In the business world, there are two popular ways I’ve often talked about how we develop and communicate strategy: the waterfall method and the fountain method. In theory, they both make sense, but I’d argue one of
- [Understanding the Two Transition Zones in a Growing Organization](https://vantagegroupinc.com/understanding-the-two-transition-zones-in-a-growing-organization/) - Many of the businesses we work with go through periods of time that can be described as chaotic and painful. There is a certain reality that hits owners and leadership teams that is unavoidable yet painfully necessary. We have even heard business owners question why they went into business as they experience the challenges that
- [Do you have an early warning system for your business?](https://vantagegroupinc.com/do-you-have-an-early-warning-system-for-your-business/) - I remember March 2000 when the dotcom economy collapsed. What had started back in 1969 as ARPANET, had grown into what people called the Internet and the early adopters had jumped on this new technology with a vengeance. Dot Com companies sprung out of nowhere, backed by venture capitalists who wasted no time funding startups
- [Have You Unlocked Your Organization’s True Strategic Potential?](https://vantagegroupinc.com/unlock-strategic-potential/) - Have You Unlocked Your Organization’s True Strategic Potential? Alignment. Engagement. Implementation. Without these a company will flounder. But as many companies conduct their Strategic Planning Retreats, those plans will stall or encounter too many obstacles because of the lack of buy-in or alignment from their team. Strategic Planning is the time when every business leader
- [Branding Refresh: Are You Following the Five V’s?](https://vantagegroupinc.com/branding-refresh-are-you-following-the-five-vs/) - [et_pb_section fb_built=”1″ _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.17.3″ _module_preset=”default” min_height=”647.8px” custom_margin=”-44px|auto||auto||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.3″ _module_preset=”default” custom_margin=”-33px|||||” custom_padding=”61px|||||” global_colors_info=”{}”]Coming up on 2 ½ years of official partnering together, Darrell Crawford, founding partner of The Vantage Group, and I decided it was time to make some intentional changes around our branding and messaging with the goal
- [Part 2: Watchmaker or Beekeeper: It Really Does Make a Difference](https://vantagegroupinc.com/part-2-watchmaker-or-beekeeper-it-really-does-make-a-difference/) - In a previous blog, I asked the question if your leadership style was more like a Watchmaker or Beekeeper. If your company is experiencing low morale, low profits, lack of staff engagement, high turnover, or rampant gossip – this all can be attributed to a company being led by a Watchmaker. Beekeepers are more likely
- [Getting Air](https://vantagegroupinc.com/getting-air/) - I’m a big fan of auto racing, and an even bigger fan of Formula 1 (F1) racing. These races are a physical challenge for the driver beyond anything we experience as mere mortals on a road trip with our family. The speeds are intense, and you can never relax your grip on the steering wheel,
- [Part 1—Watchmaker or Beekeeper: It Really Does Make a Difference](https://vantagegroupinc.com/part-1-watchmaker-or-beekeeper-it-really-does-make-a-difference/) - Low morale, low profits, lack of staff engagement, high turnover, rampant gossip – all can be attributed to a company being led by either a Watchmaker or a Beekeeper – care to guess which one is the culprit? If you guessed Watchmaker, you’re right. Why? A Watchmaker, as referred to in James Fischer’s book, Navigating the
- [Darrell Crawford Talks About Leadership Development and Talent Management on Mission Matters](https://vantagegroupinc.com/mission-matters/) - This article originally appeared at Mission Matters. Darrell Crawford shares how The Vantage Group is equipping leaders to increase employee retention rates through leadership development and talent management. What mission matters to you? Crawford recollects how he spent his early 20s working for leaders who mismanaged employees and were unclear about their purpose. When
- [Part 3: Are You Prepared for the Employment Revolution?](https://vantagegroupinc.com/part-3-are-you-prepared-for-the-employment-revolution/) - Our last blog covered taking the first steps to creating a workplace that attracts and retains employees by first discovering their concerns and addressing them, and creating a vision for a new workplace that provides the “why” for the work that is done. In this blog, I will discuss measures organizations can take in relation
- [Preparing for the Employment Revolution Part 2](https://vantagegroupinc.com/preparing-for-the-employment-revolution-part-2/) - Our last blog covered the signs and symptoms of the possible exodus of employees post pandemic. Your company may already be feeling some of this happening. We see companies that are desperate to fill positions along with scrambling to keep the people they have. Organizations large and small are reporting that employee turnover rates are already reaching record highs this year. The question that needs to be answered is how can companies slow down and stop this exodus and become an employer of choice?
- [Preparing for the Employment Revolution: Part I](https://vantagegroupinc.com/preparing-for-the-employment-revolution-part-i/) - More than half of all employees surveyed by Ipsos earlier this year said they plan to look for a new job in 2021. More than HALF – an increase of 35% from 2020. This year, we have seen record-high employee turnover rates as most businesses struggle to fill needed positions. This wave of voluntary employee
- [Who Are Your High-Potential Employees?](https://vantagegroupinc.com/who-are-your-high-potential-employees/) - High-potential employees are those you consider critical to your organization. What are you doing to let your high-potential talent know you want to invest in their career development?
- [The Missing Link: Connecting Talent Development to Business Strategy](https://vantagegroupinc.com/the-missing-link-connecting-talent-development-to-business-strategy/) - It’s common for organizations to claim they prioritize talent development, but when it’s time to take action, the claim often proves to be a false narrative or undelivered promise. Whether from lack of time, resources or fear of losing employees, a lack of talent development almost always points back to one key issue: a missing
- [Daring to Leap: Understanding Who You Are and Owning Your Pathway](https://vantagegroupinc.com/daring-to-leap-understanding-who-you-are-and-owning-your-pathway/) - With a little over a year under my belt since making a significant career move, I’ve been reflecting on how I got here. I’m fortunate enough to say I’m in the exact place I dreamed of being someday. I’m a business owner. I have a really eclectic and beautiful journey, full of twists and turns,
- [How Continuous Improvement Can Guide Your Business Forward](https://vantagegroupinc.com/how-continuous-improvement-can-guide-your-business-forward/) - While it’s nice to put 2020 behind us, there’s no shortage of unpredictable stressors and complex, deeply rooted problems to kick off 2021. Many businesses still feel overwhelmed and are asking: How did we get here? How do we move forward? How do we ensure lessons are learned and allow them to guide our path
- [Five Reasons For Having a Business Partner: One Year Later](https://vantagegroupinc.com/five-reasons-for-having-a-business-partner-one-year-later/) - Starting a business is one of the most exciting things I’ve ever done, and for over 30 years I have owned three businesses with two of those having partners. By all accounts, I have been blessed with success, but felt after experiencing the loss and death of my previous partner, I was feeling run down
- [People Remain Top Focus for CEOs in 2021](https://vantagegroupinc.com/people-remain-top-focus-for-ceos-in-2021/) - This year has been full of uncertainty and challenges, impacting us all in some form. Yet, among all of the changes this year brought, some things have remained the same: people are still at the center of business, and they remain a critical component of success for the future. An annual survey by Predictive Index
- [The SA-EQ Leader: The Next Generations of Leadership](https://vantagegroupinc.com/the-sa-eq-leader-the-next-generations-of-leadership/) - Through our consulting work and leadership coaching, we’ve seen a growing issue of leaders who are incapable of delivering effective, empathetic, human-centered leadership. Leaders can have great business acumen and experience, but when they don’t have a people-first mentality, they forget one of the core principles of leadership: businesses cease to exist without people. People
- [Reducing Unconscious Bias in Your Organization: Beauty and Height Bias](https://vantagegroupinc.com/reducing-unconscious-bias-in-your-organization-beauty-and-height-bias/) - Even in an enlightened culture with many guidelines and rules to prevent bias, there are many biases that influence hiring and promotion decisions in the workplace. This has resulted in an unfair advantage that some groups of people have over others. We have discussed several of these biases in our previous blogs and other publications,
- [Reducing Unconscious Bias in Your Organization: Age and Name Bias](https://vantagegroupinc.com/reducing-unconscious-bias-in-your-organization-age-and-name-bias/) - Selecting the right candidate for an organization continues to be a challenge when matching the candidate’s skills with what the role needs. You may even notice a shift from the words used in job descriptions such as “experienced” and “seasoned,” to words like “high-potential” and “energetic.” Many companies put a premium on “high-performers” with “proven
- [Job Benchmarks: The Problems They Solve and Why You Should Use Them](https://vantagegroupinc.com/job-benchmarks-the-problems-they-solve-and-why-you-should-use-them/) - Would you like to reduce the amount of time and resources spent on the recruitment and hiring process? Do you want an efficient, bias-free process that would help you sort applicants and lead you to best-fit talent quickly? Have leaders in your organization made hiring decisions based on what they think they want versus what
- [Starting the Realigning and Re-boarding Processes](https://vantagegroupinc.com/starting-the-realigning-and-re-boarding-processes/) - While the onboarding process is typically associated with and crucial for new employees, working remotely due to the COVID-19 lockdown has now made it just as important for your current employees, who have undergone a collective traumatic experience. Leaders now need to consider a re-boarding processes for all their employees. The last several months have
- [Reducing Unconscious Bias in Your Organization: Contrast and Gender Bias](https://vantagegroupinc.com/reducing-unconscious-bias-in-your-organization-contrast-and-gender-bias/) - Selecting the right candidate is one of the most important decisions employers make. Yet, it’s very common when interviewing someone for a position to look for attributes similar to the employee who previously held that role. Are you making hiring decisions based on a quick comparison of a previous employee? Are you promoting people based
- [What Are You Doing to Reduce Unconscious Bias in Your Organization?](https://vantagegroupinc.com/what-are-you-doing-to-eliminate-unconscious-bias-in-your-organization/) - Do you struggle to create a level playing field for your talent? Have you struggled to attract and retain diverse talent within your organization? When you do bring diverse talent in, do they quickly find themselves hitting a ceiling and lacking growth opportunities? Now more than ever, organizations are becoming aware of the issues related
- [Reducing Unconscious Bias in Your Organization: Attribution and Conformity Biases](https://vantagegroupinc.com/eliminating-unconscious-bias-in-your-organization-attribution-and-conformity-biases/) - Are you hiring because of a “gut feeling?” Are you promoting people much like yourself? Are you steering people of certain genders and races into jobs because you associate those particular jobs with those groups of people? Are you hiring people because you, “just really like them” rather than because they have exhibited the best
- [Reducing Unconscious Bias in Your Organization: Halo and Horn Biases](https://vantagegroupinc.com/eliminating-unconscious-bias-in-your-organization-halo-and-horn-biases/) - Are you making hiring decisions based on education and pedigree? Are promotions happening because of a person’s likability? Are certain individuals being steered away from positions based on negative hearsay? Are you missing out on top talent because you haven’t taken the time to match talent to what the job really needs? If you are
- [Understanding the Value of the “Human Resources” You Manage](https://vantagegroupinc.com/understanding-the-value-of-the-human-resources-you-manage/) - If your employer handed you $1 million and said they want you to manage and maximize the investment to its utmost potential, would you take that seriously? Would you feel the weight and responsibility of that request? How would you proceed in fulfilling that call to action? What steps would you take to ensure you
- [The Prioritized Leader Framework in Action: JCKS Apparel](https://vantagegroupinc.com/the-prioritized-leader-in-action/) - Becoming a Prioritized Leader involves purpose, people, pace, perception and profit. Learn how one young entrepreneur put these 5 Ps into action.
- [Focusing on the Right Priorities: Profit](https://vantagegroupinc.com/focusing-on-the-right-priorities-profit/) - [et_pb_section fb_built=”1″ _builder_version=”3.22″][et_pb_row _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”]By: Darrell Crawford, Managing Partner Profits are on the minds of every business leader right now, specifically, how to get businesses back to profitability post COVID-19. As we discussed in our previous posts, while accumulating wealth and generating profits shouldn’t be
- [Unleashing resilience: Diamonds from dust](https://vantagegroupinc.com/unleashing-resilience-diamonds-from-dust/) - By Missy Jackson, Managing Partner During this turbulent and disruptive time in our history, we will be faced with many decisions on how to move forward. Whether evaluating next steps as individuals, leaders or looking at existing business models and offerings, the way we define our opportunities to move forward should go through a similar
- [Asking the right questions to focus on the right priorities](https://vantagegroupinc.com/asking-the-right-questions-to-focus-on-the-right-priorities/) - By: Missy Jackson, Managing Partner Asking questions should be a daily practice of any leader within an organization. Learning the art of asking the right questions to better understand your business is critical and takes a conscious effort. It isn’t just tactical questions that need to be asked in your daily routine. To uncover the
- [Focusing on the Right Priorities: People](https://vantagegroupinc.com/focusing-on-the-right-priorities-people/) - By: Missy Jackson, Managing Partner The success of any organization rises and falls on its leadership. It is critical individuals and teams do all they can to maximize strengths, build-up weaknesses and identify blind-spots. Leaders need to invest in the right priorities while keeping those priorities in the correct order. When that happens leaders can
- [Focus on the Right Priorities: Perception](https://vantagegroupinc.com/focus-on-the-right-priorities-perception/) - By: Missy Jackson, Managing Partner If you were digging a tunnel and heading in the wrong direction, how soon would you want to know? Perception is all about the level of openness you maintain while offering the appropriate level of space to foster innovation, and capture and implement ideas. Innovation is developing a continuous improvement
- [Building a comprehensive view to develop your team!](https://vantagegroupinc.com/building-a-comprehensive-view-to-develop-your-team/) - The difference of gravitating to the new buzz topic or “flavor of the day” toolset versus utilizing tools that build off each other and create a comprehensive view to work with. By: Missy Jackson Developing individuals or teams typically takes a multi-faceted approach for success. There are multiple aspects that go into creating a solid
- [Developing Talent to Lead…not Leave!](https://vantagegroupinc.com/developing-talent-to-leadnot-leave/) - The difference of engaging your talent with continual growth opportunities versus checking a development box and setting them on a shelf to wait By: Missy Jackson, Managing Partner Developing your talent, especially those that are up-and-coming leaders within your organization, is a critical part of creating a healthy and sustainable business. Developing your people correctly
- [Consulting: Do With, Not To, A Client](https://vantagegroupinc.com/consulting-do-with-not-to-a-client/) - To us, effective consulting means helping our clients take action on pressing issues. But that is just the tip of the iceberg By Darrell Crawford, Founder and Managing Partner Consultants and advisors seem to come and go in many industries. We have noticed a parade of lean, marketing and family business consultants go
- [Leading the isolated worker: Communication is critical and complex](https://vantagegroupinc.com/leading-the-isolated-worker-communication-is-critical-and-complex/) - With the rise of COVID-19, a high percentage of the workforce in America became remote workers overnight. For leaders whose teams normally share an office, this can present a host of new challenges. By Missy Jackson, Managing Partner Humans are naturally social with the innate need to communicate and connect with others. We are
- [The Prioritized Leader](https://vantagegroupinc.com/the-prioritized-leader/) - [et_pb_section fb_built="1" _builder_version="4.4.7"][et_pb_row admin_label="Row" _builder_version="4.4.7"][et_pb_column type="4_4" _builder_version="4.4.7"][et_pb_text _builder_version="4.4.7" min_height="227px"] Asking questions should be a daily practice of any leader within an organization. Learning the art of asking the right questions to better understand your business is critical and takes a conscious effort. Tactical questions are important, but they aren't the only ones you should be
- [Focusing on the Right Priorities: Pace](https://vantagegroupinc.com/focusing-on-the-right-priorities-pace/) - Like marathons, growth efforts and organizational changes demand pacing, persistence and can be tough on the people involved. Unlike marathons, however, there is no finish line. The changes that drive the need for businesses to transform are many, including market competition, regulatory shifts and technology advancements. And they never end. Within the Prioritized Leader framework,
- [Focusing on the Right Priorities: Purpose](https://vantagegroupinc.com/focusing-on-the-right-priorities-purpose/) - The success of any organization rises and falls on its leadership. It is critical individuals and teams do all they can to maximize strengths, build-up weaknesses and identify blind-spots. Leaders need to invest in the right priorities while keeping those priorities in the correct order. When that happens leaders can maximize their long-term impact. The
- [Leading the isolated worker: Do you know your teams?](https://vantagegroupinc.com/leading-the-isolated-worker-do-you-know-your-teams/) - With the rise of COVID-19, a high percentage of the workforce in America became remote workers overnight. For leaders whose teams normally share an office, this can present a host of new challenges.
- [Leading the isolated worker: dealing with conflict](https://vantagegroupinc.com/leading-the-isolated-worker-dealing-with-conflict/) - With the rise of COVID-19, a high percentage of the workforce in America became remote workers overnight. For leaders whose teams normally share an office, this can present a host of new challenges
- [Leading the isolated worker: Understanding your team’s motivations](https://vantagegroupinc.com/leading-the-isolated-worker-understanding-your-teams-motivations/) - With the rise of COVID-19, a high percentage of the workforce in America became remote workers overnight. For leaders whose teams normally share an office, this can present a host of new challenges When your teams began working remotely because of the COVID-19 outbreak, some people may have thought, “How hard can it be?”
- [Leading with a people-first focus: lessons from continuous improvement](https://vantagegroupinc.com/leading-with-a-people-first-focus-lessons-from-continuous-improvement/) - I’m sure you’ve heard talk of how leadership looks different when you are in a “people first” organization. The idea that people are important, that your business most likely cannot exist if you don’t have people in it, are just a few of the concepts you may have heard.
- [Planning for the future: Sustainable health and growth of your business](https://vantagegroupinc.com/planning-for-the-future-sustainable-health-and-growth-of-your-business/) - Have you made the right moves to set your organization up for long-term health, growth, and sustainability? Have you identified and invested in the rising leaders of your organization? Have you thought about who will take the reins, in the coming years, to carry your business forward? If you haven’t, you’re not alone. Succession
- [The Vantage Group Welcomes Missy Jackson as Managing Partner](https://vantagegroupinc.com/the-vantage-group-welcomes-missy-jackson-as-managing-partner/) - Former Herman Miller Manager Brings 20+ Years in Sales Strategy, Management, Training Experience Grand Rapids, Michigan, Dec. 31, 2019 – The Vantage Group® announced Missy Jackson has joined the firm as a managing partner. Jackson brings more than 20 years of expertise in business development and sales, strategic planning, management and training to her new
- [The Loss of a Business Partner… and Friend](https://vantagegroupinc.com/the-loss-of-a-business-partner-and-friend/) - I will miss his Texan accent. My business partner of over 10 years, and long-time friend, Richard Wroten, passed away on September 23rd. Knowing him meant a lot to not only my professional growth, but just having another person who understood the challenges of running a business meant a great deal to me. The
- [Are You Keeping Who You Hire?](https://vantagegroupinc.com/are-you-keeping-who-you-hire/) - Poor retention and ghosting of candidates are just some of the problems that are growing in the current job market. You’re not alone. It’s time to take feelings out of the process and use data to make better hiring decisions and increase hiring retention.
- [Finding The Right Fit Takes Time And Data](https://vantagegroupinc.com/finding-the-right-fit-takes-time-and-data/) - It should come as no surprise that HR managers and HR recruiters appreciate detail. The details help them narrow down potential candidates to the pool of top choices selected to move to the next round in the hiring process. But details can be confusing and if the data isn’t presented in a way the hiring manager understands, then hiring risk increases.
- [A Company's Responsibility in Mentoring Millennials](https://vantagegroupinc.com/mentoring-millennials/) - [et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.19.7″]A tell-all from the managing partner of The Vantage Group on your company’s responsibility and investment in millennial workers.[/et_pb_text][et_pb_text _builder_version=”3.19.7″]If you own a company or manage people in today’s working environment, chances are the term millennial has buzzed in your ear a time or two. Millennial workers are those born somewhere between
- [How Does Your Leadership Stack Up With Your Job Description?](https://vantagegroupinc.com/how-does-your-leadership-stack-up-with-your-job-description/) - [et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.15″]Get to the core of your leadership effectiveness with a 360 Review. What is a 360 Review? A 360 Review provides a full-circle view of a person’s competencies related to their job. The purpose of any 360 Review is to diagnose the strengths and weaknesses of someone by considering the perspectives
- [Coaching for Success](https://vantagegroupinc.com/coaching-for-success/) - When it comes to locating a solid executive coach, it’s all about finding the right fit to help you maximize your potential. While many coaching services provide a boilerplate approach to coaching, Vantage helps you understand and build on what you’re good at, making your weaknesses either disappear or become irrelevant.
- [The Annual Performance Review is Dead](https://vantagegroupinc.com/the-annual-performance-review-is-dead/) - When you think of an annual performance review, it’s likely your eyes gloss over a bit. As the manager, you have to pull some talking points together, organize your thoughts on how well your employee met his or her goals, and decide whether or not they deserve a raise. As an employee, you want to
- [Don Vander Zwaag from The Vantage Group to speak at MSU Event](https://vantagegroupinc.com/don-vander-zwaag-from-the-vantage-group-to-speak-at-msu-event/) - Don Vander Zwaag, Vice President, Exit Planner and Transitional Coach from the Vantage Group will be one of the speakers at the Michigan State University Product Center'sevents for businesses, entrepreneurs, and economic development lay people and experts.
- [Common Mistakes Using the DISC Assessment for Hiring and Development](https://vantagegroupinc.com/common-mistakes-using-the-disc-assessment-for-hiring-and-development/) - DISC has enjoyed immense popularity and acceptance in HR and among consultants since the late 1980s. (For those of you who have never done a DISC assessment, click here to sample one.) With its broad, long-established and passionate fan base, we sometimes find consultants, coaches and trainers can have a tendency to see people dynamics
- [New to Sales Managing? Here Are Some Tips.](https://vantagegroupinc.com/new-to-sales-managing-here-are-some-tips/) - Every employee is a valuable member of the team, but your sales staff are the ones who are on the frontlines bringing in the business. But your sales goals may fall short of expectations if your sales team doesn’t have the tools and knowledge they require. In this blog post, I’ll share 7 online sales
- [Do you have what it takes to sell?](https://vantagegroupinc.com/do-you-have-what-it-takes-to-sell/) - A complex or unclear sales strategy might be hindering your selling success. Grow your business and generate customer loyalty by simplifying your sales approach and applying these seven key steps. Selling is a very important part of the process of getting customers to buy your services or products. Yet, it is greatly misunderstood.
- [360 Degree Feedback Assessments](https://vantagegroupinc.com/360-degree-feedback-assessments/) - Why This Diagnostic Tool is Still a Key to Business Growth It has been said that 360 degree feedback assessments, also known as multi-rater evaluations, are the most widely recognized assessments in the business industry. The purpose of any 360 degree feedback assessment is to diagnose the strengths and weaknesses of an individual by considering
- [Hell hath no fury like an employee...ignored.](https://vantagegroupinc.com/hell-hath-no-fury-like-an-employee-ignored/) - A recent survey published by Deloitte and Gallup indicates that 1 in 4 Millennials plan to quit their job in the next year. Why the rush out of their cubicles? According to the survey findings, the key areas of dissatisfaction is little to no development opportunities with their employers: Regardless of gender or geography, only 28
- [Health Care Managers and Poor Performers](https://vantagegroupinc.com/health-care-managers-and-poor-performers/) - [et_pb_section admin_label="section"][et_pb_row admin_label="row"][et_pb_column type="4_4"][et_pb_text admin_label="Text"] With all the challenges the health care industry faces these days, why do leaders and managers tolerate poor performers in the workplace? We have observed several incidences of hospital managers putting up with disruptive behavior, low productivity or lack of professionalism—sometimes at the cost of top performers who leave because
- [What is trust, and why is it important in the workplace?](https://vantagegroupinc.com/workplace-trust/) - So what happens when trust breaks down? Teams low on trust tend to fall apart whenever there is a challenge or difficulty. Members are unwilling to freely and candidly share their views or even information. Offline, they tend to dismiss other teammate's competence or the value of the team. Even when there is apparent agreement in the room, the outcomes are dismissed, gossiped about, and not acted upon by the membership. This leads to a myriad of other dysfunctions within the team such as forming of cliques and factions, and no camaraderie. A low trust team is also ineffective in conducting meetings and struggles to go beyond discussing issues to deciding actions. And it doesn’t stop there. Low trust teams respond poorly to change, won’t take innovative risks, avoid debating important issues, avoid any form of conflict, treat communication as a low priority and don’t share a common vision and lack alignment on the team’s mission.

## Pages

- [Homepage](https://vantagegroupinc.com/) - We work with CEOs and owners of organizations who are frustrated with the disconnect between what they want and what their people do. There is a lack of execution and follow-through on strategic goals and a need for organizational alignment and a focus on results. After working with us, organizations move as a unified team toward common, leader-modeled outcomes that produce “raving fan” customers; high staff morale; clarity of purpose; focused goal execution and meaningful results.
- [Case Study: Founder Bottleneck](https://vantagegroupinc.com/case-study-founder-bottleneck/) - Often times, the best way to know if a product or service is what you need is to hear about the experiences of others. Read several case studies that illustrate the kind of growth and positive change Vantage clients experience.
- [Customer Experience](https://vantagegroupinc.com/customer-experience/) - Corporate CEOs, HR Managers, and owners of a family business all face challenges and many have turned to us for help developing marketing strategies and plans to improve their management efficiency and effectiveness. Whether you are an entrepreneur or a sales manager, we have the leadership and organizational management expertise to show you how to attract more clients.
- [Stages of Growth X-Ray™](https://vantagegroupinc.com/stages-of-growth-x-ray/) - We'll help you determine where you are, so you can focus on the right things at the right time to move your business forward.
- [Strategic Planning](https://vantagegroupinc.com/strategic-planning/) - Corporate CEOs, HR Managers, and owners of a family business all face challenges and many have turned to us for help developing marketing strategies and plans to improve their management efficiency and effectiveness. Whether you are an entrepreneur or a sales manager, we have the leadership and organizational management expertise to show you how to attract more clients.
- [HR Professionals - Become Certified](https://vantagegroupinc.com/hr-human-resources-become-certified/) - Corporate CEOs, HR Managers, and owners of a family business all face challenges and many have turned to us for help developing marketing strategies and plans to improve their management efficiency and effectiveness. Whether you are an entrepreneur or a sales manager, we have the leadership and organizational management expertise to show you how to attract more clients.
- [Talent Assessments & Management](https://vantagegroupinc.com/talent-assessments-management/) - Whether a small business or global company, The Vantage Group offers talent assessment solutions that equip you to build a comprehensive view of your people.
- [The Prioritized Leader](https://vantagegroupinc.com/the-prioritized-leader/) - Our Prioritized Leader solution helps your teams achieve long term success by focusing on the 5 P’s – Purpose, People, Pace, Perception and Profit.
- [Sales Management](https://vantagegroupinc.com/sales-management/) - Do you have what it takes to sell? Selling is a very important part of the process of getting customers to buy your services or products. Yet, it is greatly misunderstood. Selling is not a process that manipulates people into buying your products or services, rather, it’s a process of understanding your prospect’s needs and understanding the sensitive dynamics of finding the right fit.
- [Executive Coaching](https://vantagegroupinc.com/executive-coaching/) - Maximize Executive Performance With Coaching that Leverages Strengths... Not Weaknesses.
- [Success Stories](https://vantagegroupinc.com/success-stories/) - Often times, the best way to know if a product or service is what you need is to hear about the experiences of others. Read several case studies that illustrate the kind of growth and positive change Vantage clients experience.
- [Case Study: Strategic Repositioning](https://vantagegroupinc.com/case-study-strategic-repositioning/) - Often times, the best way to know if a product or service is what you need is to hear about the experiences of others. Read several case studies that illustrate the kind of growth and positive change Vantage clients experience.
- [Case Study: Selecting the Right President](https://vantagegroupinc.com/case-study-president-selection/) - Often times, the best way to know if a product or service is what you need is to hear about the experiences of others. Read several case studies that illustrate the kind of growth and positive change Vantage clients experience.
- [Insight to Action™ Alignment Index](https://vantagegroupinc.com/alignment-index/) - We work with CEOs and owners of organizations who are frustrated with the disconnect between what they want and what their people do. There is a lack of execution and follow-through on strategic goals and a need for organizational alignment and a focus on results. After working with us, organizations move as a unified team toward common, leader-modeled outcomes that produce “raving fan” customers; high staff morale; clarity of purpose; focused goal execution and meaningful results.
- [Alignment Index Contact](https://vantagegroupinc.com/alignment-index-contact/) - Management and performance tools for leadership team development, teamwork training, improving team communication, developing employee retention strategies, succession management, and more. Get fast track results with high performance teams.
- [About Us](https://vantagegroupinc.com/about-vantage/) - We work with CEOs and owners of organizations who are frustrated with the disconnect between what they want and what their people do. There is a lack of execution and follow-through on strategic goals and a need for organizational alignment and a focus on results. After working with us, organizations move as a unified team toward common, leader-modeled outcomes that produce “raving fan” customers; high staff morale; clarity of purpose; focused goal execution and meaningful results.
- [Lead in 30](https://vantagegroupinc.com/lead-in-30/) - Whether you are a seasoned executive or transitioning to a new role, 360 Coaching gives insights and targeted support that quickly expands your capabilities.
- [Contact Us](https://vantagegroupinc.com/contact-us/) - Management and performance tools for leadership team development, teamwork training, improving team communication, developing employee retention strategies, succession management, and more. Get fast track results with high performance teams.
- [Exclusive Coaching Offer for Leaders Navigating Uncertain Times](https://vantagegroupinc.com/leaders-coaching-offer/) - Corporate CEOs, HR Managers, and owners of a family business all face challenges and many have turned to us for help developing marketing strategies and plans to improve their management efficiency and effectiveness. Whether you are an entrepreneur or a sales manager, we have the leadership and organizational management expertise to show you how to attract more clients.
- [Exclusive Coaching Offer for Sales Professionals Navigating Uncertain Times](https://vantagegroupinc.com/sales-coaching-offer/) - Corporate CEOs, HR Managers, and owners of a family business all face challenges and many have turned to us for help developing marketing strategies and plans to improve their management efficiency and effectiveness. Whether you are an entrepreneur or a sales manager, we have the leadership and organizational management expertise to show you how to attract more clients.
- [TARGET Sales Assessment](https://vantagegroupinc.com/target-sales-assessment/) - Whether you are a seasoned executive or transitioning to a new role, 360 Coaching gives insights and targeted support that quickly expands your capabilities.
- [Unlocking Outcomes](https://vantagegroupinc.com/unlocking-outcomes/) - Whether you are a seasoned executive or transitioning to a new role, 360 Coaching gives insights and targeted support that quickly expands your capabilities.
- [Sales Training and Resources](https://vantagegroupinc.com/sales-training-and-resources/) - Free resources for sales! Interested in improving your sales performance? From Sales Management training, to topical training programs, to coaching, to free resources, we’ve got you covered! Get more information about our training below, and be sure to reach out to us with questions and to get started.
- [Sales Coaching](https://vantagegroupinc.com/sales-coaching/) - Do you have what it takes to sell? Selling is a very important part of the process of getting customers to buy your services or products. Yet, it is greatly misunderstood. Selling is not a process that manipulates people into buying your products or services, rather, it’s a process of understanding your prospect’s needs and understanding the sensitive dynamics of finding the right fit.
- [Equipping Leaders](https://vantagegroupinc.com/equipping-leaders/) - Whether you are a seasoned executive or transitioning to a new role, 360 Coaching gives insights and targeted support that quickly expands your capabilities.
- [Change Management](https://vantagegroupinc.com/change-management/) - Corporate CEOs, HR Managers, and owners of a family business all face challenges and many have turned to us for help developing marketing strategies and plans to improve their management efficiency and effectiveness. Whether you are an entrepreneur or a sales manager, we have the leadership and organizational management expertise to show you how to attract more clients.
- [360 Coaching](https://vantagegroupinc.com/360-coaching/) - Whether you are a seasoned executive or transitioning to a new role, 360 Coaching gives insights and targeted support that quickly expands your capabilities.
- [Talent Management](https://vantagegroupinc.com/talent-management/) - Maximize the human investment you have been entrusted with. Learn about hiring, development and performance improvement with Talent Management.
- [Coaching Benefits](https://vantagegroupinc.com/coaching-benefits/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16.0″ hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_fullwidth_slider _builder_version=”4.16.0″ header_font=”|600|||||||” background_position=”top_left” custom_padding=”|||” hover_enabled=”0″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off” sticky_enabled=”0″][et_pb_slide heading=”THE ROI OF LEADERSHIP COACHING” use_bg_overlay=”off” use_text_overlay=”off” _builder_version=”4.16.0″ background_enable_color=”off” background_image=”https://vantagegroupinc.com/wp-content/uploads/2020/01/Darrell-Client-One-on-One-scaled.jpg” background_enable_image=”on” background_position=”center_right” button_on_hover=”on” hover_enabled=”0″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off”
- [Coaching](https://vantagegroupinc.com/coaching/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_fullwidth_slider _builder_version=”4.16.0″ _module_preset=”default” background_image=”https://vantagegroupinc.com/wp-content/uploads/2020/09/Untitled-design-1.png” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_slide heading=”LEARN ABOUT OUR COACHING SERVICES” button_text=”CONTACT US TODAY” button_link=”https://vantagegroupinc.com/contact-us/” _builder_version=”4.16.0″ _module_preset=”default” header_font=”|600|||||||” header_font_size=”35px” header_letter_spacing=”9px” background_enable_color=”off” background_image=”https://vantagegroupinc.com/wp-content/uploads/2020/09/Untitled-design-1.png” background_enable_image=”on” hover_enabled=”0″ global_colors_info=”{}” sticky_transition=”on” header_level=”h1″ sticky_enabled=”0″][/et_pb_slide][/et_pb_fullwidth_slider][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_testimonial _builder_version=”4.16.0″ _module_preset=”default” body_font_size=”20px” position_text_color=”gcid-d43c4051-09fd-486f-82fb-c942c81a4263″ company_text_color=”gcid-d43c4051-09fd-486f-82fb-c942c81a4263″ global_colors_info=”{%22gcid-d43c4051-09fd-486f-82fb-c942c81a4263%22:%91%22position_text_color%22,%22company_text_color%22%93}”] The coaching I received
- [Vision and Values Workshops](https://vantagegroupinc.com/vision-values-workshops/) - Corporate CEOs, HR Managers, and owners of a family business all face challenges and many have turned to us for help developing marketing strategies and plans to improve their management efficiency and effectiveness. Whether you are an entrepreneur or a sales manager, we have the leadership and organizational management expertise to show you how to attract more clients.
- [Sales Process](https://vantagegroupinc.com/sales-process/) - Corporate CEOs, HR Managers, and owners of a family business all face challenges and many have turned to us for help developing marketing strategies and plans to improve their management efficiency and effectiveness. Whether you are an entrepreneur or a sales manager, we have the leadership and organizational management expertise to show you how to attract more clients.
- [Process Improvement](https://vantagegroupinc.com/process-improvement/) - Corporate CEOs, HR Managers, and owners of a family business all face challenges and many have turned to us for help developing marketing strategies and plans to improve their management efficiency and effectiveness. Whether you are an entrepreneur or a sales manager, we have the leadership and organizational management expertise to show you how to attract more clients.
- [Recruiting Services](https://vantagegroupinc.com/recruiting-services/) - We have recruited for a variety of top positions for our clients. During our past 8 years of recruiting, all of the people we have placed have stayed. This translates into tremendous cost savings for our clients and a high retention rate of top performers. We even follow up on new hires several months after the placement to check up on satisfaction levels, effectiveness of the on-boarding process, and ways management can more effectively plan and set goals with the new hire. All this is backed by a unique industry guarantee.
- [Compensation Studies](https://vantagegroupinc.com/compensation-studies/) - Corporate CEOs, HR Managers, and owners of a family business all face challenges and many have turned to us for help developing marketing strategies and plans to improve their management efficiency and effectiveness. Whether you are an entrepreneur or a sales manager, we have the leadership and organizational management expertise to show you how to attract more clients.
- [Trainings and Workshops](https://vantagegroupinc.com/trainings-workshops/) - Learn about how our training for marketing and sales teams helps increase staff productivity, develop quality action plans and promote employee retention.
- [Benchmarking](https://vantagegroupinc.com/benchmarking/) - Turnover in top positions costs 2-3 times more than the role's salary. Job benchmarking helps you avoid this pitfall and secure the right talent for success.
- [Request a Consultation](https://vantagegroupinc.com/request-a-consultation/) - [et_pb_section fb_built=”1″ admin_label=”section” _builder_version=”3.22″][et_pb_row admin_label=”row” _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text admin_label=”Text” _builder_version=”3.27.4″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”center” module_alignment=”center” use_border_color=”off” border_color=”#ffffff” border_style=”solid”]PLEASE REQUEST A FREE INITIAL CONSULTATION USING THE FORM BELOW We will be in touch with you shortly![/et_pb_text][et_pb_code admin_label=”Code” _builder_version=”4.9.1″ hover_enabled=”0″ sticky_enabled=”0″][/et_pb_code][/et_pb_column][/et_pb_row][/et_pb_section]
- [Leading with a people-first focus: lessons from continuous improvement](https://vantagegroupinc.com/blog/leading-with-a-people-first-focus-lessons-from-continuous-improvement/) - I’m sure you’ve heard talk of how leadership looks different when you are in a “people first” organization. The idea that people are important, that your business most likely cannot exist if you don’t have people in it, are just a few of the concepts you may have heard.
- [Improve Your Sales Team Performance](https://vantagegroupinc.com/improve-sales-team-performance/) - Are you finding it challenging to meet sales quotas at your organization? You may believe your sales difficulties are unique to your organization or industry, but the core sales challenges that are keeping you from reaching your goals are common to many organizations.
- [Strategic Planning Retreat](https://vantagegroupinc.com/strategic-planning-retreat/) - We believe that a well designed, well-facilitated approach to planning can make all the difference in the world, and we’re ready to help you with every step of the process from pre-work to action planning.
- [Leadership & Team Development](https://vantagegroupinc.com/leadership-team-development/) - We offer a variety of management and performance improvement tools uniquely designed to improve the management efficiency and effectiveness of your business. Team building strategies, marketing and sales strategies, and sales management assessment tools offer ways to increase staff productivity and develop quality action plans, as well as promote leadership development and employee retention.
- [Stress Analyzer](https://vantagegroupinc.com/stress-analyzer/) - As you look around your office, you may see people who are the picture of productivity. But looks can be deceiving. Your workplace may actually be a breeding ground for stress, which is slowly chipping away at the collective morale, and the individual spirit of your most valuable people. Often times stress rises and spreads unbeknownst to even the most empathic leaders.
- [Thank You!](https://vantagegroupinc.com/thank-you/) - [et_pb_section admin_label=”section”][et_pb_row admin_label=”row”][et_pb_column type=”4_4″][et_pb_text admin_label=”Text” background_layout=”light” text_orientation=”center” use_border_color=”off” border_color=”#ffffff” border_style=”solid”]THANK YOU![/et_pb_text][et_pb_text admin_label=”Text” background_layout=”light” text_orientation=”center” use_border_color=”off” border_color=”#ffffff” border_style=”solid”]Thank you for your request. We will review your information and contact you within two business days. In the meantime, please enjoy some of our free resources by clicking here.[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section]
- [Privacy Policy](https://vantagegroupinc.com/privacy-policy/) - [et_pb_section admin_label=”section”][et_pb_row admin_label=”row”][et_pb_column type=”4_4″][et_pb_text admin_label=”Text” background_layout=”light” text_orientation=”left” use_border_color=”off” border_color=”#ffffff” border_style=”solid”]The Vantage Group, Inc. takes privacy seriously. In our modern technological world we work to balance the importance of the free flow of information against the importance of an individual’s privacy rights. This Internet Privacy Policy describes the privacy policies applicable to personally identifiable information collected

## Projects

- [Project Sample](https://vantagegroupinc.com/project/project-sample/)

## Categories

- [Uncategorized](https://vantagegroupinc.com/category/uncategorized/)
- [Blog](https://vantagegroupinc.com/category/blog/)

## Tags

- [trust](https://vantagegroupinc.com/tag/trust/)
- [workplace](https://vantagegroupinc.com/tag/workplace/)
- [team](https://vantagegroupinc.com/tag/team/)
- [communication](https://vantagegroupinc.com/tag/communication/)
- [conflict](https://vantagegroupinc.com/tag/conflict/)
- [management](https://vantagegroupinc.com/tag/management/)
- [process](https://vantagegroupinc.com/tag/process/)
- [Millennials](https://vantagegroupinc.com/tag/millennials/)
- [retention](https://vantagegroupinc.com/tag/retention/)
- [hiring](https://vantagegroupinc.com/tag/hiring/)
- [mentoring](https://vantagegroupinc.com/tag/mentoring/)
- [sales](https://vantagegroupinc.com/tag/sales/)
- [training](https://vantagegroupinc.com/tag/training/)
- [results](https://vantagegroupinc.com/tag/results/)
- [steps](https://vantagegroupinc.com/tag/steps/)
- [benchmark](https://vantagegroupinc.com/tag/benchmark/)
- [job candidate](https://vantagegroupinc.com/tag/job-candidate/)
- [hiring strategies](https://vantagegroupinc.com/tag/hiring-strategies/)
- [human resources](https://vantagegroupinc.com/tag/human-resources/)
- [HR](https://vantagegroupinc.com/tag/hr/)
- [business advice](https://vantagegroupinc.com/tag/business-advice/)
- [business growth](https://vantagegroupinc.com/tag/business-growth/)
- [CEO](https://vantagegroupinc.com/tag/ceo/)
- [Leadership](https://vantagegroupinc.com/tag/leadership/)
- [2021](https://vantagegroupinc.com/tag/2021/)
- [2020](https://vantagegroupinc.com/tag/2020/)
- [Talent Management](https://vantagegroupinc.com/tag/talent-management/)
- [Business partner](https://vantagegroupinc.com/tag/business-partner/)
- [Small business](https://vantagegroupinc.com/tag/small-business/)
- [entrepreneur](https://vantagegroupinc.com/tag/entrepreneur/)
- [Problem Solving](https://vantagegroupinc.com/tag/problem-solving/)
- [Business Solutions](https://vantagegroupinc.com/tag/business-solutions/)
- [continuous improvement](https://vantagegroupinc.com/tag/continuous-improvement/)
- [Gemba Walk](https://vantagegroupinc.com/tag/gemba-walk/)
- [Walk the Shop Floor](https://vantagegroupinc.com/tag/walk-the-shop-floor/)
- [Performance](https://vantagegroupinc.com/tag/performance/)
- [Career](https://vantagegroupinc.com/tag/career/)
- [Self-discovery](https://vantagegroupinc.com/tag/self-discovery/)
- [career path](https://vantagegroupinc.com/tag/career-path/)
- [Dare to leap](https://vantagegroupinc.com/tag/dare-to-leap/)
- [talent development](https://vantagegroupinc.com/tag/talent-development/)
- [Business Strategy](https://vantagegroupinc.com/tag/business-strategy/)
- [Skill Level Positions](https://vantagegroupinc.com/tag/skill-level-positions/)
- [Job Benchmarks](https://vantagegroupinc.com/tag/job-benchmarks/)
- [Talent Assessments](https://vantagegroupinc.com/tag/talent-assessments/)
- [Gap Reports](https://vantagegroupinc.com/tag/gap-reports/)
- [High-Potential Employees](https://vantagegroupinc.com/tag/high-potential-employees/)
- [talent retention](https://vantagegroupinc.com/tag/talent-retention/)
- [career development](https://vantagegroupinc.com/tag/career-development/)
- [employee turnover](https://vantagegroupinc.com/tag/employee-turnover/)
- [Work-life balance](https://vantagegroupinc.com/tag/work-life-balance/)
- [pandemic](https://vantagegroupinc.com/tag/pandemic/)
- [COVID-19](https://vantagegroupinc.com/tag/covid-19/)
- [Working from home](https://vantagegroupinc.com/tag/working-from-home/)
- [workforce](https://vantagegroupinc.com/tag/workforce/)
- [Major Life Changes](https://vantagegroupinc.com/tag/major-life-changes/)
- [Missed Promotions](https://vantagegroupinc.com/tag/missed-promotions/)
- [Department Turnover](https://vantagegroupinc.com/tag/department-turnover/)
- [Quiet Employees](https://vantagegroupinc.com/tag/quiet-employees/)
- [Higher Absenteeism](https://vantagegroupinc.com/tag/higher-absenteeism/)
- [Remote work](https://vantagegroupinc.com/tag/remote-work/)
- [Hybrid work schedule](https://vantagegroupinc.com/tag/hybrid-work-schedule/)
- [Stages of Growth](https://vantagegroupinc.com/tag/stages-of-growth/)
- [Business X-Ray](https://vantagegroupinc.com/tag/business-x-ray/)
- [Profit](https://vantagegroupinc.com/tag/profit/)
- [Economy](https://vantagegroupinc.com/tag/economy/)
- [Purpose](https://vantagegroupinc.com/tag/purpose/)
- [Vision](https://vantagegroupinc.com/tag/vision/)
- [#Stagesofgrowth](https://vantagegroupinc.com/tag/stagesofgrowth/)
- [#Businessgrowth](https://vantagegroupinc.com/tag/businessgrowth/)
- [#Businessx-ray](https://vantagegroupinc.com/tag/businessx-ray/)
- [Coaching](https://vantagegroupinc.com/tag/coaching/)
- [Subscriptions](https://vantagegroupinc.com/tag/subscriptions/)
- [Group Coaching](https://vantagegroupinc.com/tag/group-coaching/)
- [#Resilience](https://vantagegroupinc.com/tag/resilience/)
- [#Competency](https://vantagegroupinc.com/tag/competency/)
- [Accountability](https://vantagegroupinc.com/tag/accountability/)
- [recruiting](https://vantagegroupinc.com/tag/recruiting/)
- [Alignment](https://vantagegroupinc.com/tag/alignment/)
- [Chaos](https://vantagegroupinc.com/tag/chaos/)
- [customer engagement](https://vantagegroupinc.com/tag/customer-engagement/)
- [intentional customer engagement](https://vantagegroupinc.com/tag/intentional-customer-engagement/)
- [customer experience (CX)](https://vantagegroupinc.com/tag/customer-experience-cx/)
- [AI in customer experience](https://vantagegroupinc.com/tag/ai-in-customer-experience/)
- [customer relationship strategy](https://vantagegroupinc.com/tag/customer-relationship-strategy/)
- [customer retention](https://vantagegroupinc.com/tag/customer-retention/)